DPDP Act compliance for an online store
Digital Personal Data Protection Act, 2023 (India). This page applies it to one kind of product (online store), so you get the obligations that are actually yours instead of a summary of the whole statute.
Does it apply to you?
Processing digital personal data in India, or outside India when offering goods or services in India.
What an online store typically processes
- orders, shipping addresses and delivery tracking
- card payments through a processor
- cart abandonment and marketing email
- advertising pixels and conversion tracking
Each of these is processing you have to disclose. Adding an SDK later adds to this list — which is why a policy written once goes stale.
Documents you need
The intersection of what DPDP Act requires and what an online store actually does:
- Privacy policy
- Terms of service
Rights you must honour
DPDP Act gives people in India the right to:
- Access a copy of their data
- Correct inaccurate data
- Have their data deleted
- Withdraw consent at any time
Cookies and trackers
Nothing non-essential may load before the visitor agrees. Analytics and marketing scripts must be blocked until then — a banner that only informs is not enough.
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Primary sources
- DPDP Act — Digital Personal Data Protection Act, 2023 (India) · official text · Ministry of Electronics and Information Technology
- s. 5 — Notice to be given with or before a request for consent
- s. 6 — Consent must be free, specific, informed and unconditional
- s. 11 — Right to access information about processing
- s. 12 — Right to correction and erasure
- s. 13 — Right to grievance redressal
DPDP Act for other kinds of product
Other frameworks for an online store
This page is an engineering summary of publicly available regulatory requirements, generated from LexVibe's framework registry — not legal advice. Every framework links to its official text so you can check it yourself. For decisions about your own compliance posture, consult the primary sources and a lawyer qualified in the relevant jurisdiction.