ePrivacy compliance for an AI chatbot
ePrivacy Directive (Directive 2002/58/EC, as amended by 2009/136/EC). This page applies it to one kind of product (AI chatbot), so you get the obligations that are actually yours instead of a summary of the whole statute.
Does it apply to you?
Anyone storing or reading information on a user's device — cookies, localStorage, SDK identifiers.
What an AI chatbot typically processes
- conversation content sent to a model provider
- prompts and outputs retained for quality or safety review
- account data linked to conversation history
Each of these is processing you have to disclose. Adding an SDK later adds to this list — which is why a policy written once goes stale.
Documents you need
The intersection of what ePrivacy requires and what an AI chatbot actually does:
- Privacy policy
Rights you must honour
ePrivacy gives people in the European Union the right to:
- Withdraw consent at any time
Cookies and trackers
Nothing non-essential may load before the visitor agrees. Analytics and marketing scripts must be blocked until then — a banner that only informs is not enough.
The EU AI Act angle
A product like this that puts a model in front of users falls under the transparency duties of Article 50: you have to tell people they are interacting with an AI system, and machine-readable marking of generated content is required. Those duties apply from 2 August 2026; the high-risk obligations of Annex III were pushed to 2 December 2027.
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Primary sources
- ePrivacy — ePrivacy Directive (Directive 2002/58/EC, as amended by 2009/136/EC) · official text
- Art. 5(3) — Prior consent for storing or accessing data on a device
ePrivacy for other kinds of product
Other frameworks for an AI chatbot
This page is an engineering summary of publicly available regulatory requirements, generated from LexVibe's framework registry — not legal advice. Every framework links to its official text so you can check it yourself. For decisions about your own compliance posture, consult the primary sources and a lawyer qualified in the relevant jurisdiction.