Law 25 compliance for a SaaS
Act respecting the protection of personal information in the private sector (Quebec). This page applies it to one kind of product (SaaS), so you get the obligations that are actually yours instead of a summary of the whole statute.
Does it apply to you?
Anyone collecting personal information of people in Quebec.
What a SaaS typically processes
- account creation and authentication
- subscription billing through a payment processor
- product analytics and session tracking
- transactional and marketing email
Each of these is processing you have to disclose. Adding an SDK later adds to this list — which is why a policy written once goes stale.
Documents you need
The intersection of what Law 25 requires and what a SaaS actually does:
- Privacy policy
- Cookie policy and consent banner
Rights you must honour
Law 25 gives people in Quebec the right to:
- Access a copy of their data
- Correct inaccurate data
- Have their data deleted
- Receive their data in a portable format
- Withdraw consent at any time
- Ask for human review of an automated decision
Cookies and trackers
Nothing non-essential may load before the visitor agrees. Analytics and marketing scripts must be blocked until then — a banner that only informs is not enough.
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Primary sources
- Law 25 — Act respecting the protection of personal information in the private sector (Quebec) · official text · Commission d'accès à l'information
- s. 8 — Information to give when collecting personal information
- s. 27 — Right of access
- s. 28 — Right to rectification
Law 25 for other kinds of product
Other frameworks for a SaaS
This page is an engineering summary of publicly available regulatory requirements, generated from LexVibe's framework registry — not legal advice. Every framework links to its official text so you can check it yourself. For decisions about your own compliance posture, consult the primary sources and a lawyer qualified in the relevant jurisdiction.